For information on the Civil Resolution Tribunal and learn about the process see their website. In particular their Tips for Successful Negotiation and the CRT Process may be relevant.

The Ministry of Attorney General and the Provincial Court of British Columbia has produced a number of guides to help British Columbians going through small claims matters. In particular see: 

 The BC Provincial Court has a number of great resources and guides to help self-represented litigants going through small claims matters. In particular see

The Law Centre has created a great number of factsheets on the small claims process. Many of the guides include sample court forms. For a Full Listing of the Factsheets See Here.

The Law Students’ Legal Advice Program practice manuals are a great resource to learn more about the Small Claims Process.